Frequently Asked Questions

We’re here to make your shopping experience smooth and stress-free. Below are answers to some of the most common questions we receive:

🛍️ 1. How do I place an order?

Simply browse our products, select your desired item, click “Add to Cart,” and proceed to checkout. Follow the instructions to complete payment securely.

📦 2. When will I receive my order?

Orders are typically delivered within 3–7 business days after dispatch, depending on your location.

🚚 3. Do you charge for shipping?

We offer free shipping on all eligible orders across India. Any additional charges (if applicable) will be clearly shown during checkout.

💳 4. What payment methods do you accept?

We accept UPI, debit/credit cards, wallets, and net banking — all processed securely through trusted payment gateways.

🔁 5. Can I return or exchange a product?

Yes! You can request a return or exchange within 7 days of delivery, provided the item is unused and in original packaging. Visit our Return & Refund Policy for details.

🛡️ 6. Do your products come with a warranty?

Yes, many of our products come with a 1-year warranty. Specific warranty information is mentioned on each product page.

🧾 7. How do I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS. Click on it anytime to view your shipment’s status.

📞 8. How can I contact SparkQix?

You can reach us at:
📧 [email protected]
📱 +91-6398491122 (Mon–Sat, 10 AM – 6 PM)

SPARKQIX